Athelink Support

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Activity overview

Latest activity by Athelink Support
  • Athelink Support created an article,

    How do I delete my account

    Please contact us at support@arc.link to delete your account and a member of our team will reach out to you.

  • Athelink Support created an article,

    I made a payment through email money transfer (EMT) but it's not reflected on my bill

    If you have made a payment through email money transfer, the payment is not reflected on your invoice immediately.  The process is as follows: User completes Registration. User logins to their ban...

  • Athelink Support created an article,

    I did not receive my activation email or password reset emails

    Sometimes email falls through the cracks and doesn't make it to your inbox. We do not have the resources to troubleshoot each individual mail problem, but we can give you give you general guideline...

  • Athelink Support created an article,

    How do I copy a session within a Program I created?

    This guide explains how to add different sessions to the Program, Tournament, or League registration form. Goto Your Admin dashboard > Registration Management (Side Menu will expand) > Programs ...

  • Athelink Support created an article,

    How do I register my child for a Rep Team?

    Search for your Team Your club will have a list of programs on their site or through our site.  Navigate to the program you would like to sign your child up for. Once you find your program press th...

  • Athelink Support created an article,

    How do I setup Rep Team Registration for Players

    Overview This guide will help you setup registration for your rep players to sign up directly to a team. 1. Go to your admin dashboard then click on Registration Management > Rep Teams 2. Click on...

  • Athelink Support created an article,

    How do I activate the waiting list for a specific session to allow registrations to continue to come in?

    In this guide, we go through how to all registrations to continue after the cap is reached in order to populate a waiting list.   1. Go to Your Admin dashboard > Registration Management (Side Menu ...

  • Athelink Support created an article,

    How do I change the order of sessions on the Program Information page?

    In this guide, we go through how to copy an already built program and it's sessions.     1. Go to Your Admin dashboard > Registration Management (Side Menu will expand) > Programs         2. Find t...

  • Athelink Support created an article,

    How do I access a Report on my Merchandise?

    In this guide, we go through how to access a Report on Merchandise Orders   Step 1   Go to Your Admin dashboard > Report (Side Menu will expand) > Merchandise Orders Here you will find all of your...

  • Athelink Support created an article,

    How do I copy a Program

    In this guide, we go through how to copy an already built program and it's sessions.     1. Go to Your Admin dashboard > Registration Management (Side Menu will expand) > Programs         2. Find t...